The five stages of the design thinking approach proved invaluable for identifying and addressing pain points in the RAA mobile app. The empathize and define phases of this methodology were particularly effective in gaining insights into both users and clients. Despite a tight timeline, this method provided an excellent framework for understanding RAA's users, competitors, and market positioning.
The goal of this step was to present the outcomes of our process to stakeholders. We prepared a presentation detailing the projectβs initial goals, research findings, and final solutions. This included a clickable prototype of the redesigned onboarding flow, high-fidelity wireframes for the appβs restructured architecture, and highlights of the brand guidelines and design system.
The final prototype of the onboarding experience was presented and accompanied by wireframes that explained each step in detail.
The original sitemap was compared with the revised version, using high-fidelity wireframes to highlight improvements in structure and content placement.
The essential brand guideline elements were highlighted with a brand guideline book, demonstrating how they aligned with stakeholder decisions.
The application of the design system in the wireframes was demonstrated, illustrating how it acts as a foundation for future development. The design system combined Google's Material Design with unique UI elements to align with the brand guidelines.
The final prototype of the onboarding experience was presented and accompanied by wireframes that explained each step in detail.
The original sitemap was compared with the revised version, using high-fidelity wireframes to highlight improvements in structure and content placement.
The essential brand guideline elements were highlighted with a brand guideline book, demonstrating how they aligned with stakeholder decisions.
The application of the design system in the wireframes was demonstrated, illustrating how it acts as a foundation for future development. The design system combined Google's Material Design with unique UI elements to align with the brand guidelines.
The project received positive feedback overall. Despite the undefined scope, we successfully redesigned the mobile application to address the original goal of removing friction from the user experience. The onboarding template was utilized for the upcoming running event, although the remaining designs were deferred for future development.
This experience highlighted the importance of clearly defining objectives and requirements, as well as establishing a well-defined path to achieve the desired outcomes.
Reflecting on the project, I recognize that a deeper exploration of the goals and clearer time expectations would have been beneficial. This approach would have allowed for a more thorough discovery phase, providing the necessary insights to create designs that effectively addressed the most pressing concerns.